About Us
Enabling Better Care By Offering Your Team Superior Support
Our Vision
Founded over 30 years ago, we are a family run supplier with an unwavering vision - we believe that those who live in a care centre - whether that be residential, rehabilitation, nursing, dementia or palliative care should be given the best care possible.
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It's with this vision that we strive to enable better care by offering your Team superior support in our three ways:
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PROVIDA DIFFERENCE
You will have a bespoke service package that is
to the needs of you care environment and team.
By WhatsApp, phone, email or our online portal, you can
COMMUNICATE
with us through whatever way suits you best.
With 30 years+ of experience, you can access a wealth of
RESOURCE
knowledge and training.
TAILORED
Meet The Team
Neil Gilbert
Managing Director
Graham Gilbert
Sales Director
Philip Poulter
Account Manager
Alvin Gibson
Technical Manager
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Tiani Gilbert
Customer Care
Yoki Yue
Customer Care & Purchasing
Luis De Sousa
Servicing Coordinator
Jeslyn Koh
Accounts & Admin
Paul Rigby
Service Engineer
Christian Marriott
Service Engineer
Tony Parsons
Delivery Driver
Chris Bennett
Delivery Driver
Luis De Sousa
Accounts Administrator
Yoki Yue
Customer Care
Tiani Gilbert
Customer Care & Markering
Paul Rigby
Service Engineer
Our Journey
In 1989, our founder Hedley Gilbert (shown right) started Provida - then Nightingale Medical - from his garage in Slough, supplying care homes. His sons Neil and Graham started in 1991 and 1993, and the business was moved into proper storage facilities.
The retail shop was then started, selling mobility equipment and aids to the public. From 1993 to 2012 the business grew and became established in the local area, and the shop expanded to sell consumables.
In 2013 we made the strategic decision to only supply care homes and establishments. The mobility shop was sold, and we continued the partnership under the name Provida selling to the care homes across the UK.
From 2014, we expanded further to offer servicing, repairs and interior design services. We then moved to our current, substantially larger site in August 2021, combining both our warehouse and office in one location to be able to better serve our customers from a central base.
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Today, with over 30 years of experience, we continue to provide a personal, tailored service to our customers. Click here to view customer testimonials.
Location
Situated with accessible routes to areas across the UK, our distribution centre is located in Reading. ​
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If you'd like to pop in for a chat, we'd love to see you! Simply contact us using the details below and we'll arrange a time together.
Address: Provida
9 Arkwright Road
Reading
RG2 0LU